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Care Coordination

Once a child or adult has been selected to receive Medicaid waiver services, The Arc provides Care Coordination services to help people navigate the process of actually receiving services that will assist them in achieving their personal dreams and goals.

Care Coordination includes:
  • Annual assessment of the level of care needed
  • Developing a written plan of care that details the types and amount of support to be provided during the year
  • Coordinating formal and informal sources of support
  • Monitoring services to ensure that they are of the highest possible quality
  • Conducting case reviews to assess progress
  • Crisis intervention
  • Advocacy
  • Family support and problem solving
  • Helping people gain access to other services, opportunities, and resources as needed to assist them in achieving their personal goals
For more information, contact:
Shawnda Cutcher
Care Coordination Team Leader
Phone: 277-6677
TTY: 258-2232
Fax: 272-2161

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